Privacy and data policy

Last updated: September 6, 2026

1. Data controller

ONE CYCLING · Sport Science, Colombian Tax ID 901087911-7, located at Kr 13 #118A-48, Usaquén, Bogotá, Cundinamarca (Bogotá, Colombia), is the controller of the personal data collected through this website.

Contact channels for this policy: info@onesportscience.com and WhatsApp +57 304 250 9447.

2. Legal framework

This policy follows Colombian Law 1581 of 2012, Decree 1074 of 2015 and related habeas data regulations.

3. Data we process

The ONE Performance Finder collects the contact details, city, country, discipline, experience, service interest and answers you voluntarily provide to review your request. We also receive information you share through WhatsApp or email. Optional health information can be omitted without preventing you from submitting a request. Contact consent does not subscribe you to newsletters or marketing.

WhatsApp conversations take place on the WhatsApp/Meta platform and are additionally governed by that provider’s policies.

When a service is contracted (bike fit, training or performance assessment), we also process the anthropometric, biomechanical and performance data required to deliver it.

4. Purposes

Answering information requests and scheduling services.

Delivering and documenting the contracted service, including bike fit reports, training plans and assessments.

Meeting legal, accounting and tax obligations.

5. Cookies and analytics

The Finder keeps campaign parameters (UTMs) and the referring page in session storage during navigation in the same tab. Submitted requests include this attribution and the page of submission, without unrelated URL parameters. Contact details and assessment answers are not stored in browser storage.

Our hosting provider (Vercel) logs technical connection data such as IP address and browser type for security and service operation.

This site uses Vercel Web Analytics, served from our own domain and without cookies, to count page views and conversion events. Those events record the path you leave from and the destination you go to, with no parameters and no personal identifiers. There is no advertising and no cross-site tracking.

6. Processors and transfers

We use technology providers that may store information outside Colombia: Vercel (site hosting and form processing), Resend (request email delivery), Upstash (temporary anti-spam and duplicate prevention records), Porkbun (email forwarding), Google (email) and Meta (WhatsApp). Each operates under its own data processing policies.

We do not sell or transfer personal data to third parties for commercial purposes.

7. Retention

Anti-spam counters use hashed IP addresses and email addresses with a ten-minute expiry. Duplicate prevention records contain a request fingerprint and timestamp, not the answers or contact details, and expire after seven days.

Contact data is kept while a service relationship or legitimate service interest exists. Records generated by delivered services are kept for the applicable legal periods and then deleted or anonymized.

8. Your rights

Any person may access, update, correct and delete their data, request proof of the authorization granted, be informed about the use of their data, and revoke that authorization.

To exercise these rights, write to info@onesportscience.com with your name, the specific request and a reply channel. Enquiries are answered within ten (10) business days and complaints within fifteen (15) business days, as required by Law 1581 of 2012.

9. Site content

Articles and guides published here are educational and sport-oriented. They are not an individual medical, nutritional or physiotherapy diagnosis or treatment.

10. Changes to this policy

Any change will be published on this page with a new update date. Last updated: September 6, 2026.

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